Terms & Conditions

TERMS & CONDITIONS — PryntoDesigns Last updated: May 2026

Please read these Terms and Conditions carefully before using our website or placing an order. By accessing pryntodesigns.com or making a purchase, you agree to be bound by these terms.

1. Company Information
Business name: PryntoDesigns
Email: support@pryntodesigns.com
Location: Netherlands
KVK number: 42035251
BTW number: NL005446049B23

2. Acceptance of Terms
By accessing and using this website, you confirm that you are at least 18 years of age and that you accept and agree to be bound by these Terms and Conditions and our Privacy Policy.

3. Products & Orders
All phone cases sold by PryntoDesigns are custom-made to order and produced by third-party print-on-demand suppliers after a purchase is confirmed. This means:

  • Each product is unique and manufactured specifically for you.
  • We do not hold stock — items are not available for immediate dispatch.
  • By placing an order, you authorise us to begin production immediately.

We reserve the right to cancel or refuse any order at our discretion. If an order is cancelled by us, you will receive a full refund.

4. Pricing & Payment

  • All prices are listed in Euros (€) and include applicable VAT where required.
  • Payment is required in full at the time of placing your order.
  • We accept payment via the methods displayed at checkout.
  • We reserve the right to adjust prices at any time. Price changes will not affect orders already confirmed.

5. Shipping & Delivery

  • Orders are fulfilled and shipped by our print-on-demand suppliers (including Printify and Podbase).
  • Estimated delivery times are indicative only. We are not liable for delays caused by the supplier, courier, or customs.
  • Customers are responsible for providing a correct and complete shipping address.
  • Shipping costs are displayed at checkout and are non-refundable unless the item is faulty or incorrect.

6. Returns & Refunds As all products are made to order, we do not accept returns for change of mind, wrong size ordered, or personal preference. However, we will offer a replacement or refund for items that are damaged, misprinted, or incorrect. Please refer to our full Return & Refund Policy for details.

7. EU Consumer Rights As a customer based in the European Union, you are protected by EU consumer law, including the Consumer Rights Directive (2011/83/EU). The 14-day right of withdrawal does not apply to our made-to-order products once production has started. Your statutory rights as a consumer are not affected by these terms.

8. Third-Party Suppliers & Fulfilment PryntoDesigns uses third-party print-on-demand suppliers to produce and fulfil orders. We are not liable for delays or quality issues caused by supplier failures beyond our reasonable control.

9. Intellectual Property All content on this website is the property of PryntoDesigns and is protected by applicable copyright and intellectual property laws. You may not reproduce or distribute any content without prior written permission.

10. Disclaimer of Warranties The materials and products on this website are provided on an 'as is' basis. This does not affect your statutory rights as a consumer under EU law.

11. Limitation of Liability To the extent permitted by law, PryntoDesigns shall not be liable for any indirect, incidental, or consequential damages. Our total liability shall not exceed the amount paid for the relevant order.

12. Privacy & Data Protection Your personal data is collected and processed in accordance with our Privacy Policy and the GDPR / AVG.

13. Complaints & Dispute Resolution If you have a complaint, please contact us first at support@pryntodesigns.com. We will do our best to resolve any issue within 5 business days. You may also submit complaints to the European ODR platform at https://ec.europa.eu/consumers/odr or contact the Autoriteit Consument & Markt (ACM) at www.acm.nl.

14. Governing Law These Terms and Conditions are governed by the laws of the Netherlands.

15. Changes to These Terms We may update these Terms and Conditions from time to time. Continued use of our website after changes are posted constitutes your acceptance of the updated terms.

16. Contact Us
PryntoDesigns
Email: support@pryntodesigns.com
Location: Netherlands
We aim to respond to all enquiries within 1 business day.

© 2026 PryntoDesigns — All rights reserved.